Medical Instrumentation Company
 

A well known medical products and instrumentation company consistently had problems getting products to market in a timely fashion. The problem was so acute that the CEO promised a product launch at the annual meeting, only to announce an indefinite delay three weeks later.

Vericours analyzed a series of historic failures as well as ongoing projects and identified a series of process and resource allocation problems. Technology with strong interdependencies like reagent systems and optical detection capability, was being developed independently, resulting in problems and outright failures when tested jointly. Further, scarce technology resources were being assigned to key development projects on a part time basis, occasionally as little as ½ day a week, delaying virtually all work where they were involved.

We highlighted ongoing projects that were at risk and identified stopgap measures to keep them on schedule. Simultaneously, we designed and helped to implement process changes and a structured resource allocation program to fix the endemic problems. We also recommended hiring additional staff based on initial results of the resource allocation program. Products are now on time much more often and potential slippages are identified for action well in advance of release dates.

 

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